Terms, plain and simple

Terms and Conditions

These terms set the ground rules for using TerraGrid AI services, browsing our website, and working with our geospatial automation tools. Need the short version? Use the site fairly, protect your credentials, and talk to us early if something feels unclear.

Access and acceptable use Service scope and responsibility Disputes and governing terms

What this page covers

A straightforward map of the agreement

We built this page the same way we build our automation pipelines: structured, legible, and easy to audit. Why make it harder than it needs to be? The goal is simple clarity for business customers, partners, and visitors using the site or engaging with TerraGrid AI services.

Core service terms

Your use of our AI-powered map data processing, predictive mapping, navigational AI, and feature extraction services is subject to the commercial terms in your proposal, order form, or written agreement with TerraGrid AI. Those documents can refine delivery timelines, outputs, and support commitments.

If the written agreement says one thing and this page says another, the written agreement takes priority for that project. That’s the cleaner way to work, isn’t it?

Services are delivered for lawful business purposes only
Project outputs may depend on source data quality and completeness
Requested changes outside scope may require a revised quote

Quick navigation

Accounts

How to keep logins, credentials, and authorisations under control.

Data

What we do with uploaded datasets, satellite imagery, and outputs.

Liability

The practical boundaries around risk, warranties, and reliance.

Need a human read?

We’re happy to walk through the terms with your procurement, legal, or operations team. Sometimes a ten-minute call saves a week of back-and-forth. Wouldn’t that be easier?

Contact [email protected] or call +353882573111 if you need a project-specific explanation.

User obligations

Use the platform responsibly

Our systems are built for professional teams handling maps, assets, and operational datasets. That means accuracy matters. So does trust. Use the website and services in a way that respects the law, protects third-party rights, and avoids disruption to the platform or other users.

What we expect from you

Provide accurate information when requesting a demo, quote, or support
Don’t attempt unauthorised access, scraping beyond permitted limits, or reverse engineering
Make sure any content you upload is yours to share, or you have permission to use it
Keep account credentials confidential and notify us promptly about suspected misuse

What you can expect from us

We’ll handle enquiries with care and keep communications professional
We’ll describe project scope, assumptions, and known constraints as clearly as possible
We’ll aim to flag material issues early, especially where source data may affect outcomes
We’ll work in good faith on agreed changes, timelines, and delivery checkpoints

Risk and liability

Boundaries, warranties, and sensible limits

Geospatial automation can be powerful, but it still depends on real-world inputs, system conditions, and project decisions made by people. How could it be otherwise? We therefore set reasonable limits around outcomes, and we don’t promise perfection where source data, connectivity, or third-party services are outside our control.

Important disclaimers

Information on this website is provided for general business purposes and may change without notice. Service descriptions are illustrative and don’t form a guarantee unless they’re expressly confirmed in a signed contract. Where outputs depend on external systems, datasets, or APIs, those dependencies remain subject to the relevant provider’s terms and availability.

Responsibility in practice

You’re responsible for reviewing outputs before using them operationally, especially when routing, compliance, safety, or logistics decisions are involved. If a workflow needs human approval, then human approval stays in the loop. That’s not a limitation; it’s good governance.

Updates and continuity

Terms can evolve, and that’s normal

We may update these terms as our services, legal obligations, or operational processes change. Why leave them frozen if the business keeps moving? When updates are material, we’ll aim to make them visible on the site and, where appropriate, notify affected customers through the usual business channels.

Version changes

Revisions take effect from the date shown on the updated page unless a separate contract says otherwise. If you keep using the website or services after an update, that continued use may indicate acceptance of the revised terms.

Governing law and contact

These terms are intended to be interpreted under the laws applicable in Ireland, unless your signed agreement states a different governing framework. For legal or commercial queries, please get in touch using the details below.

TerraGrid AI, 8 Ballygall Place, Dublin, IE

Questions before you proceed?

If a clause needs explaining, or your team wants a service agreement reviewed against an upcoming project, we’re ready to help. Short call. Clear answer. No drama.